Last updated 24 March 2020.  

In light of the ongoing public health advice to reduce unnecessary social contact during the outbreak of Covid-19, we have activated our Business Continuity Plan, and taken some key decisions about how we will work from now on.

This means that the majority of staff have moved to home-based working. Although this is a significant change, we are confident that we can continue to operate effectively, and we will continue to provide services to our customers.  

We are focusing on prioritising key activities. We will be continually reviewing our situation and will advise of any significant changes here.  

There are some immediate consequences for how you can contact our organisation:

National Office queries. Our telephone helpline has been suspended but you can still contact us by This email address is being protected from spambots. You need JavaScript enabled to view it.. We will endeavour to reply as soon as we can, and if possible by the next working day. You may want to search our website which contains information about us and which may be able to answer your query.  In particular, the Guide to Information will signpost you to different services we provide.

Local Office queries. The phone lines to our five local offices have also been suspended and we cannot host face to face meetings with customers, but you can contact us via the emails below. Response times to requests may be slower than normal, but we will endeavour to meet the needs of all our customers and stakeholders.  We have a new briefing note on new working arrangements in response to Covid-19 for the Forestry Grant Scheme.

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

 

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